Client challenge
The challenge
The operator managed many digital ad screens across different locations. Content rollout and scheduling depended on manual workflows, which became slow and error-prone as the network expanded. The system also had to remain dependable when some devices were only periodically online.
bitshore solution
Our solution
- Embedded a dedicated bitshore engineering team with operations and business stakeholders.
- Built a cloud-based control center for planning, rollout, and status visibility across all screens.
- Developed offline-ready player software with caching and smart prefetch based on schedule data.
- Implemented real-time communication for faster status feedback and remote command execution.
- Added automated failover and reconciliation for robust recovery after reconnect events.
- Secured content delivery across public networks with modern encryption and controlled access patterns.
Outcomes
Results & outcome
Centralized remote operations
Screen management moved from manual device-by-device updates to one operational dashboard.
Reliable playback in the field
Offline-ready architecture and intelligent caching improved stability where connectivity fluctuates.
Better network transparency
Real-time device status reduced support overhead and improved response times.
Scalable for network growth
The platform can absorb additional locations and higher campaign volume without operational friction.
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