Client challenge
The Challenge
The client operates a high-volume cashback and e-commerce platform with thousands of partners and international traffic peaks. Their operations depended on multiple disconnected systems, manual reconciliation, and delayed data syncs. As expansion accelerated, these bottlenecks slowed delivery, increased risk, and made reliable reporting harder.
bitshore solution
Our Solution
- Provided a dedicated bitshore developer team embedded with product and operations stakeholders.
- Rebuilt the core backend and data model around a centralized, scalable architecture.
- Migrated legacy data with near-zero downtime and stabilized release workflows.
- Built internal management tooling with role-based access and audit visibility.
- Unified previously fragmented services into clean APIs and operational workflows.
- Prepared infrastructure and observability for peak campaign traffic (including Black Friday load).
Outcomes
Results & Outcome
40% less operational effort
Manual work dropped significantly, allowing teams to focus on growth initiatives instead of maintenance.
One unified platform
Replaced disconnected systems with centralized workflows, cleaner data, and faster decisions.
Peak-ready delivery
Platform stability and performance improved ahead of high-traffic promotional events.
Better reporting and control
Real-time visibility and internal tooling improved transparency across teams and markets.
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